This privacy statement is effective as of August 2015 and may be revised from time to time.
Respecting Your Privacy
Elaine’s Canine Cookies (“ECC”) respects your privacy. We never sell, trade or loan your information to any other organization and we ensure that ECC meets privacy principles and requirements with respect to personal information under applicable Canadian privacy legislation. The purpose of this privacy statement is to inform individuals we deal with (“you,” or “your”) about how we collect, use, disclose and protect personal information in our custody or control.
Collection, Use & Disclosure of Your Personal Information
Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. Employees and other representatives of ECC may collect, use and disclose personal information in a number of circumstances in the course of ECC’s day-to-day activities. Depending on the circumstances, ECC may ask you to provide your personal contact information (including your address, telephone number or email address), your credit card or other financial information or information about your opinions or preferences with respect to participation in programs or services offered by ECC.
ECC will then use or disclose the personal information it collects from you to, as applicable, manage its relationship with you. Personal information may be disclosed as required to meet legal, contractual, regulatory, insurance, audit and security requirements, or as otherwise permitted or required by law. Where applicable, ECC may transfer your personal information to third party service providers hired to assume certain administrative responsibilities or provide certain services on our behalf. Some of these service providers may be located outside of Canada, including in the United States, and your personal information may be collected, used, disclosed, stored and processed in the United States or elsewhere outside of Canada for the purposes described in this privacy statement. We require these service providers to use your personal information only to perform the services we have retained them to provide and we take reasonable steps to ensure that these service providers comply with legal requirements under privacy legislation in Canada.
ECC has taken reasonable measures to ensure that personal information handled by its service providers on our behalf is protected and not used or disclosed for purposes other than as directed by ECC, subject only to local legal requirements applicable to those service providers.
The only personal information which we collect about you when you use our website is what you tell us about yourself, for example, by completing an online form or information you provide to us through the “Contact” section, or when you send us email.
As most websites do, however, our website tracks usage patterns on an anonymous basis. Your identity cannot reasonably be ascertained from this information. Each time you visit our website, our server records your Internet Service Provider, the date and time of your visit, the pages you visit and the documents downloaded, the searches you performed, and the referring URLs you came from. We use this non-personal information to optimize our website service.
For your convenience, we may offer links from our website to other websites. However, ECC is not responsible for, nor do we accept any liability for, the personal information collection, use and disclosure practices of other entities to which our website may link. You should consult the privacy policies of these other entities before providing any personal information on their websites.
ECC collects, uses and discloses your personal information with your consent, except as permitted or required by law. Generally, by providing us with your personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy statement, if applicable, or otherwise communicated to you at the time of collection. Subject to contractual and legal restrictions, you may withdraw your consent to our collection, use and disclosure of personal information at any time but, if you do withdraw your consent, we may no longer be able to provide certain of our services or programs to you.
We protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
Access, Correction & Contacting Us
If you wish to request access to or correction of your personal information or you wish to inquire about your personal information in our custody or control, you may write to Elaine’s Canine Cookies at email@example.com.